Support
Need help with Palmi? We’re here for you.
Frequently Asked Questions
What is Palmi?
Palmi is a nutrition and wellness app for calorie tracking, fasting, weight progress, and optional GLP-1 medication routines.
Is Palmi free?
Palmi requires an active auto-renewable subscription after onboarding to access the app and its features. Weekly and annual options are available, and the exact localized price and billing period are shown before purchase. You can manage or cancel your subscription in your App Store or Google Play account settings. Deleting your Palmi account does not automatically cancel your store subscription.
How do I restore a purchase?
Open the paywall or subscription screen and tap Restore Purchases while signed in with the same Apple ID / Google account used to buy.
Does Palmi give medical advice?
No. Palmi is not a medical device and does not replace professional care. Talk to your clinician about diet, fasting, or GLP-1 medication decisions.
How do meal scans work?
If you use meal photo scan, the image is analyzed to estimate foods and nutrition. Results are estimates—always review and edit before logging.
How do I change language or units?
Open Profile. Language is under Preferences; units can be edited in your profile fields.
How do I delete my account?
Go to Profile → Delete my account. You can also email business@vibepalm.com for help.
Privacy & Terms
Read our Privacy Policy and Terms of Use. App Store subscriptions are also covered by the Apple Standard EULA.